> creativa_balam_

// service

Automation to take repetitive work off your plate

We are a studio in Cozumel that automates your business's repetitive tasks: alerts, emails, customer follow-up, data entry and reports. We connect the platforms you already use so information flows on its own and your team can focus on what matters.

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TourBrain, a guide to Cozumel businesses and tours with a chat assistant, shown on a phone
↳ TourBrain

// what's included

what we can automate in your business

alerts and notifications.

You are notified the moment something happens: a booking, a new contact, a payment.

customer follow-up.

Every contact is recorded and followed up on time, without relying on someone to remember.

automatic replies.

Chats and messages that answer common questions at any hour and hand over to a person when needed.

connected platforms.

Your email, your WhatsApp, your spreadsheets and your booking system or store, talking to each other.

automatic reports.

Your business information gathered and sent on its own, ready to read.

ongoing adjustments.

We review what we automate and fine-tune it with you as your business changes.

// how we work

from idea to delivery, in four steps

  1. 01

    we talk

    You tell us what your business does and what you want to achieve. No jargon.

  2. 02

    we plan

    We propose the scope in stages, so you know what gets done first and what comes next.

  3. 03

    we build

    We develop it and show you progress along the way, not just at the end.

  4. 04

    we deliver and stay with you

    We launch it, show you how to use it, and stay available for adjustments and improvements.

// a real project

TourBrain poster: a guide to Cozumel businesses and tours with restaurants, tours and activities in one place

TourBrain

$ what we built

A guide to Cozumel businesses and tours with a chat assistant that answers travelers using the real catalog of each destination, automatic translation of provider listings, and automatic emails during each business's verification.

$ what it does today

Travelers find what to do by asking in the chat, and providers publish their listing in two languages without translating it by hand.

visit the site

// frequently asked questions

what people ask us most

What is automation?

It means making a task you now do by hand happen on its own, for example sending a confirmation email, alerting you to a new contact, or keeping a record of your customers.

Which tasks should I automate first?

The ones that repeat every day, take time and always follow the same rules. We review how you work with you and tell you where to start.

Do I need to change the tools I already use?

Almost never. We connect what you already have: email, WhatsApp, spreadsheets, your booking system or your store.

What happens if something fails?

We review what we automate and adjust it with you, so it keeps working as your business changes.

How much does it cost?

It depends on what and how much is automated. We don't use fixed prices: you tell us what eats your time and we give you a clear proposal.

Do you work with businesses outside Cozumel?

Yes. We are based in Cozumel, but we work remotely with businesses across Mexico.

shall we talk about your project?

Tell us your idea and we'll reply by WhatsApp or email. No commitment, no jargon.

message us on whatsapp
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